当你到国外旅行而预定酒店被取消时，该如何与酒店服务员交流：
A: My name is Jack Brown, I've a reservation.
我叫杰克·布朗。我已经预订了房间。
B:I am sorry, Mr. Brown, but we didn't expect you any more today. You had planned to arrive at about seven tonight.but it is near eleven now. so we canceled your reservation.
很抱歉，布朗先生。我们没想到您今天还会来。你预订的时间是晚上7点左右到达，但现在已接近半夜11点了，所以我已把您的预约取消了。
A:Yes,I didn't have a chance to call you. do you have any other rooms available?
是的，我没有机会打电话给你们，你们现在还有其他空房吗？
B:We only have an executive suite available now.
我们只有这套总统套房了。
A: How much is this?
多少钱？
B:Three hundred fifty dollars a night, They have a bedroom, a living room and a bathroom as well as a kitchenette.
350美元一晚，配有卧室，客厅和浴室还有一个小厨房。
A: That's pretty expensive,but I guess I've no choice, Can you change me to a regular deluxe room tomorrow.
太贵了，不过，我想今天别无选择，你明天可以给我换普通豪华房吗？
B:OK Tomrrow afternoon we can, Do you wish to stay in the executive suite for tonight?
好的，明天下午可以换，今晚您打算住这总统套房吗？
A: Sure, but I want to change rooms tomorrow.
那可定了，不过明天要给我换房。
B: No. problem
没问题。
2.在国外旅行，需要在酒店洗衣服及熨烫衣服服务时，该如何与酒店洗衣部人员交流：
A:What can I do for you?
我能为您做些什么？
B: Could you send someone up for my laundry, please? Room 908,Bell.
请问能派人到9房间取要洗的衣服吗？908房间，贝尔。
A:Certainly,Mrs.Bell, A valet will be up in a few minutes.
当然可以，洗熨工马上就到。
B:Good. I also have a silk dress which I don't think is color-fast, Will be color run in the wash?
好的，我有一件丝质的连衣裙，不知道是否不褪色，洗衣时是否掉色？
A:We'll dry-clean the dress, Then the color won't run.
我们会干洗这连衣裙，这样就不会掉色。
B:Are you sure? Good! And the lining of my husband's jacket has come unstitched, it might tear over further while washing.
你能保证吗？太好了，还有我丈夫的夹克衬里开线了，洗衣时开线处是否会更大？
A:Don't worry, Madam. We'll stitch it before washing.
不要担心，女士，我们洗前会把开线缝好的。
B: That's fine, Now. When can I have my laundry bak?
很好！那我何时能取回洗的衣服？
A:Usually it takes about two days to have laundry done, But would you like express service, that is, within the same day.
通常两天就能为您洗好，不过，你要快洗服务，也就是当日取。
B:What is the difference in price?
价钱上有什么区别吗？
A:We charge 50% more for express, but it only takes 5 hours.
快洗要加收50%，只要5小时。
B:And for same day, will I get the dress and shirt back this evening?
如果当日取，我可以在今晚前取回我的衣服和连衣裙吗？
A: Yes, madam, All deliveries will be made before six o'clock.
是的，女士，所有的衣服将在6点钟之前完成。
B:I'll have express then.
那我要快洗吧。
