特斯拉最新内部员工手册:《不是手册的手册》

特斯拉最新内部员工手册:《不是手册的手册》
2021年01月12日 08:56 王永爱理发

We’re Tesla. We’re changing the world. We’re willing to rethink everything. 

We’re a high tech company unlike any other high tech company. We’re a car company unlike any other car company.

We’re different and we like it that way. Being different allows us to do what no one else is doing; to do what others tell us is impossible.

If you’re Iooking for a traditional employee handbook filled with policies and rules, you won’t find one. Policies and rules tell you where the bottom is -- they tell you how poorly you can perform before you get shown the door. That’s not us. 

We prefer to have incredibly high standards and to hire exceptional people who enjoy pushing themselves to perform at the highest levels everyday. We want to surround ourselves with people driven to do the right things and act with integrity even when no one is looking. 

Is this you? If so, we’re glad you’re here and we look forward to doing amazing things together. If this isn't you, you'll be more successful somewhere else. We don't mean to sound harsh; it's just the truth.

我们是特斯拉,我们正在改变世界。我们愿意重新思考一切。

我们是一家高科技公司,与其他高科技公司迥异;我们也是一家汽车公司,与其他汽车公司迥异。

我们与众不同,我们长于如此。与众不同让我们去做没人能做的事,做别人告诉我们不可能的事。

如果你在寻找一本传统员工手册,里面充满了条条框框,你会发现没有一条政策或规则告诉你底线在哪里--它们会告诉你你在被解雇之前可维持的最差绩效是什么,那不是我们。

我们更愿意以极高的标准聘请享受每天都把自己推向最高水平的顶级人才。我们希望周围的人都自我驱动去做正确的事,正直行事,无论是否有人在场。

这是你吗?如果是,我们很高兴你能来,我们期待着一起创造杰出的成就;如果这不是你,你去其他地方会更成功。我们无意显得苛刻,这就是真相。

我们的一些高标准

Some of our High Standards

If you’re reading this, you’re probably new to Tesla and have questions about how some basic things play out around here. Here’s what we think you need to know to get started. As for everything else, such as information about our pau policies, meal and rest breaks, time off, and leave policies, check the internal website or ask.

如果你正在阅读这篇文章,你可能刚刚入职特斯拉并对一些基本情况有疑问。以下是我们认为你需要知道的事情。至于其他的事情,例如我们的工资政策、用餐和休息时间、休假时间及政策,请访问公司内部网站或询问人事部门。

信任 Trust

We give everyone who joins our team a lot of trust and responsibility. We operate with the assumption that everyone will do the right thing, including you. The truth is some people have violated this trust or ignored their responsibilities. We won’t change our approach because of the few who have let us down instead, we let them go.

我们给予每一个加入特斯拉团队的人充分的信任和责任,我们假设每个人都会做正确的事,包括你。事实上,有些人违背了这种信任或忽视了他们的责任。我们不会因为少数让我们失望的人而改变我们的方式,相反,我们让他们离开。

通 Communication

Anyone at Tesla can and should email or talk to anyone else according to what they think is the fastest way to solve a problem for the benefit of the whole company. You can talk with your manager, you can talk to your manager’s manager, you can talk directly to a VP in another department, you can talk to Elon --  you can talk to anyone without anyone else’s permission. Moreover, you should consider yourself obligated to do so until the right thing happens.

从公司角度出发,特斯拉的任何人都可以、并应该根据他们认为最快的解决问题的方式,通过电子邮件或与其他人沟通工作。你可以和你的经理沟通,可以和你经理的经理沟通,可以直接和另一个部门的副总裁沟通,你可以和埃隆·马斯克沟通——你可以和任何人沟通,而不需要其他人的许可。此外,你应觉得自己有义务这样做,只要是为了给公司办成正确的事情。

工作职责 Job Duties

It’s your responsibility to understand what’s expected of you. Your manager should explain your responsibilities and what's expected; however, if you are unclear at any time, ask. “No one told me" is an excuse that will never fly here. 

You #1 job - everyone’s #1 job - is making this company a success. If you see opportunities to improve the way we do things, speak up even if these are outside your area of responsibility. You have a personal stake in Tesla’s success so make suggestions and share your ideas. Your good ideas mean nothing if you keep them to yourself.

你有责任了解企业对你的期望。你的经理应该向你解释了你的职责和企业对你的期望;不过,如果你任何时候感到不清楚,请直接来询问。“没人告诉我”是一个在这里永远不被接受的借口。

你的首要工作——每个人的首要工作——都是共同助力公司成功。如果你发现有机会改进我们做事的方式,即使这超出了你的职责范围,也请你大胆说出来。你与特斯拉的成功息息相关,所以请提出建议并分享你的想法。如果你的奇思妙想只是被藏在你的心里,那它们就将毫无意义。

目标和反馈 Goals and Feedback

You and your supervisor are encouraged to discuss your job performance and goals on an informal, day-to-day basis. If you would like feedback or any other input from your supervisor, take initiative and ask. Do not wait for your supervisor to initiate a conversation or for a company-initiated review process to get the feedback you need to perform at a high level. 

我们鼓励你和你的上司每天不用太正式地就你的工作表现和目标进行探讨。如果你想从你的主管那里得到反馈或其他建议,你应该主动去询问。请不要等着你的上司主动来找你谈话或等着公司开始考评流程之后,你才知道如何在工作中达到高水准。

安全 Safety

Safety is really important to us. We want you to go home every day in the same condition you arrived.

We believe the best way to create a safety culture is to ask the really smart people working here to use good judgment and common sense. This means:

Being safety conscious at all times.

Complying with all safety policies and procedures, including wearing required protective equipment. (Trust us, if we’ve created a policy or rule, it’s only because it was absolutely needed. We don’t have arbitrary rules.)

Never performing a job that you feel is unsafe.

Keeping work areas clean and walkways free of obstructions, especially in production areas.

Communicating with others if you see safety issues.

Reporting unsafe or hazardous conditions to the Environmental Health & Safety Department.

安全对特斯拉至关重要。我们致力于你每天回家时和你来上班时一模一样。

我们相信,创造安全文化的最佳方式是要求在这里的工作的真正聪明的人运用良好的判断力和常识。这意味着:

时刻保持安全意识

遵守所有的安全政策和程序,包括穿戴必需的防护装备(请相信我们,如果我们创建了一条政策或规则,那只是因为它是绝对需要的,特斯拉没有武断的规则。)

永远不要做你觉得不安全的工作

保持工作区域清洁,人行道畅通无阻,特别是在生产区域

如果发现安全隐患,及时与他人沟通

向公司的环境卫生与安全部门报告不安全或危险的情况

出勤 Attendance

If you’re the kind of person who holds yourself to the highest standards, our “attendance policy” is exactly what you’d expect it to be: Be the kind person your team can rely on. Be here when you’re supposed to be here. We need you. We can’t get things done when you aren’t here.

If you can’t be here, notify your supervisor as soon as possible and talk about what’s going on. Your supervisor will be reasonable and respectful if you are.

If you can’t be reliable, this isn’t the place for you. You’ll be asked to leave (and it might not be a choice).

如果你是那种对自己要求最高的人,特斯拉的「出勤政策」正是你所期望的:成为你的团队可以依赖的那种人,在你应该在场的时候在场。特斯拉需要你,你不在的时候我们难以推进。

如果你不能出勤,尽快通知你的主管。如果你有这样做,你的主管会被要求通情达理并尊重你。

如果你不可靠,这里不适合你。你会被要求离开(你可能没有选择的余地)。

迟到 Tardiness

“You’re tardy” is something kids are told in school. This isn’t school. Plan to be here on time, ready to start work when you’re scheduled. Traffic accidents happen, we get that they don’t happen every Monday during football season.

“你迟到了”是孩子们在学校里听到的话,特斯拉不是学校。制定计划按时抵达这里,做好安排开始工作。交通事故时有发生,那会得到公司的理解,但交通事故不会总是在足球赛季的周一发生。

病假 Sick Days

If you're sick, stay home. Don't get the rest of us sick. Contact your supervisor by any means possible as soon as you can, ideally before you're scheduled start time. If you've accrued Paid Time Off (PTO) use it and you'll be paid for that day.

如果你生病了,待在家里养病。别让这里的其他人生病。尽可能快地联系你的主管,最好是在你计划时间之前。如果你有带薪休假,记得使用它,然后你会得到当天的薪酬。

假期 Vacations

We know you need time off so schedule it in advance, get your supervisor's approval, and then take it. Use your PTO - that's what it's there for.

Keep in mind that every vacation request can't be accommodated. Others may have already requested the same days off or critical deadlines may create vacation blackout periods. 

我们知道你需要休息,所以你要提前安排时间,得到主管的批准,然后再休息。使用你的带薪休假,这是它存在的意义。

谨记:不是每个假期的请求都能被满足。其他人可能已经请求了同样的休息日,关键项目的最后期限可能会导致你的休假中止。

零通知,零表现 No Call, No Show

Our assumption will be that if you don't call and don't show up for work, you're a jerk, you better have a really good reason for not letting us know why you didn't come in or you're out of here. One time is enough.

我们的假设是,如果你不打电话,不上班,你就是个混蛋。你最好有一个很好的理由说服我们,为什么在不通知我们的前提下不来上班或提前早退。零容忍。

外就业 Outside Employment

You may hold a job with another company as long as you perform your job here well and you aren't compromising anything confidential or proprietary.

We won't cut you any slack because you have another job --  you will be judged by the same standards as everyone else. If your other job interferes with your performance, you may be asked to terminate that job if you wish to remain with Tesla.

你可以同时在另一家公司工作,只要你在特斯拉工作表现良好,且不会泄露任何机密或专有信息。

特斯拉不会因为你有另一份工作就区别对待--你会被以和其他人同样的标准来评估。如果你的其他工作影响到了你的工作表现,如果你想继续留在特斯拉,你可能会被要求中止其他工作。

愚蠢的事情 Stupid Stuff

If you do something stupid, depending on the circumstances you may be coached and given another chance, or you may be asked to leave. We can't afford to waste our time dealing with stupid stuff when we have so many important things to get done.

If you need them, here are some examples of stupid things people do:

Stealing or deliberately damaging company property.

Disclosing confidential information. 

Harassing or bullying others.

Physically hurting someone or threatening violence.

Possessing illegal drugs.

Possessing explosives, weapons or firearm.

The list could go on and on. If you think you're the kind of person who might do something that could be on a list of stupid stuff, do us all a favor and leave now.

如果你做了一些愚蠢的事情,视情况而定,你可能会得到指导并得到另一个机会,或者你可能被要求离开。当我们有这么多重要的事情要做时,我们不能把时间浪费在处理愚蠢的事情上。

如果你需要,这里有一些其他人做的愚蠢的案例:

盗窃或故意损坏公司财产、泄露公司机密

骚扰或欺负他人

造成他人肢体伤害或威胁使用暴力

拥有非法毒品

拥有炸药、武器或火器

这样的案例不胜枚举。如果你认为你是那种会做蠢事的人,请帮我们所有人一个忙,立即离开。

乐趣 Fun

Make sure you're having fun at work -- meet new friends, push yourself in new ways, try new things. If you aren't having fun at some level, you'll be unhappy. We don't want that, we want you to work hard, love what you do and have fun.

确保你在工作中获得乐趣--结识新朋友,用新的方式鞭策自己,尝试新事物。如果你在某种程度上没有乐趣,你不会快乐。我们不想这样,我们希望你努力工作,热爱你的工作,并且乐在其中。

手册宗旨

Moral of the Story

The theme of the above standards is simple: just behave like the sort of person you want as your co-worker. Treat everyone like you want to be treated. Tesla must be the kind of company where people look forward to coming to work in the morning. Life is too short for anything else.

以上标准的主题很简单:按照你所希望的同事具备的品质去要求你自己。你希望同事怎样对待你,你就怎样对待同事。特斯拉是那种员工期待早起来上班的公司,人生苦短,不要浪费。

解决问题

Resolving Concerns

We want to provide a positive working environment and treat people as the individuals they are.

If you have a concern, please speak freely and openly with anyone you think can help evaluate and resolve the issues.

If you aren't sure who to talk to, contact Human Resources. We will always do our best to provide a healthy, fulfilling, productive and amicable workplace.

特斯拉想要提供一个积极的工作环境,把员工当成独立的个体来对待。

如果你有顾虑,请与任何你认为可以帮助评估和解决问题的人沟通。如果你不确定该找谁,请联系人力资源部。

我们将始终致力于提供一个健康、充实、高效、友善的工作环境。

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